Carmarthenshire Directory
Directory of Mental Health Services Carmarthenshire and National organisations
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in Acrobat (PDF) format
Carmarthenshire Mental Health Projects:
Carmarthen Mind
Open (office): Tues, Weds, Fri 10am-1pm.
Age 18+ drop-in service for information and advice, alternative therapy, variety of activity workshops e.g. Music, Keep-Fit, Gardening.
Address: 132b Priory St, Carmarthen SA31 1LR
Phone: 01267 222990
Web: www.mind.org.uk
Llanelli Mind
Age 18+ drop-in service for information and advice, alternative therapy, variety of activity workshops e.g. Music, Keep-Fit, Gardening.
46, Thomas St,
Llanelli
Carmarthenshire
Tel 01554 752 751
www.llanelli-mind.org,uk
Mind Befriending scheme Sir Gâr
Tel 01554 776306
www.carmarthenbefriending.org
Provides volunteer befrienders to provide individual outreach support across Carmarthenshire. Helping people to build up their self confidence, interests and social networks.
Hafal:
8-10 Woods Row, Carmarthen
Phone: 01267 223365
Hafal offers a range of support for individuals and families experiencing severe mental health difficulties, across Carmarthenshire.
Hafal Ammanford Mental Health Resource Centre
GP referral for those with severe mental illness. 2 counselling groups/week, various classes e.g. Art, Cookery, and socialising exercises
Address: High St, Ammanford
Phone: 01269 597002
Links is a mental health project based in Llanelli, Carmarthenshire.
We offer flexible learning opportunities and promote positive emotional well being.
Telephone: 01554 757957
E-Mail: office@links.uk.net
www.links.co.uk
Awaydays is a social befriending group run by and for people with experience with mental health problems.
Telephone (mobile) 07507 257692
E Mail: awaydays@mail.com
www.awaydays-wales.org.uk
HUTS is an arts and crafts therapeutic workshop for people with experience of mental health problems and/or learning disabilities.
6 Surgery Lane, Newcastle Emlyn
Telephone 01239 711108
huts5@tiscali.co.uk
Artscare Gofal Celf
Arts Care Gofal Celf (ACGC) is a professional arts organisation based in West Wales with experience of delivering high quality projects with people of all ages, backgrounds and lifestyles.
Telephone 01267 245 641
E mail info@acgc.co.uk
www.acgc.co.uk
West Wales Action for Mental Health (WWAMH)
Telephone; 01267 238367 or 01554 776149
E mail: wwamh_carmarthen @yahoo.co.uk or wwamh_llanelli@yahoo.org.uk
www.wwamh.org.uk
Can provide information about local mental health services, and signpost you to relevant organisations.
Advocacy
Mental Health Advocacy (Eiriol)
01267 231122
Provides help by listening, gathering information that you may need to progress and advise on rights under the mental Health Act.
Carers Mental Health Advocate 01267 235427
07825 795170
carersadvocate@eiriol.org.uk
Assist and support the Carers of people with a broad range of mental health difficulties through advocacy and support groups.
Support Groups and Organisations
Bi Polar/ Manic Depression Support Group
The Carmarthen MDF Self-Help Group meets from 6.30 – 8.30 pm every 3rd Wednesday of the month at: The Indoor Bowling Club, Bro Myrrdin Park Terrace, Carmarthen.
Telephone: 08456 340080
www.mdfwales.org.uk
VOX, Hearing Voices Support Group
for Carmarthen meets regularly in Carmarthen.
Telephone 01267 238267 to leave a message for the group Co Ordinator.
National Mental Health Organisations
Journeys
Information and support for depression
Phone: 029 2069 2891
Email: info@journeysonline.org.uk
www.journeysonline.org.uk
Mind
Mind Info lineprovides a mental health information service
0845 766 0163
www.mind.org.uk
National Hearing Voices Network
Telephone Helpline 0845 122 8642
Telephone Number For Information & Enquiries 0845 122 864
www.hearing-voices.org
Hafal
Tel: 01792 816 600
Fax: 01792 813 056
Email: hafal@hafal.org
www.hafal.org
Awetu
Awetu strives to support all black and minority ethnic people confronted by mental illness through the delivery of its own services and by influencing the services provided by others in order that they are effective and sensitive to the needs of their users
Phone: 029 2048 8002
awetu@btconnect.com
www.awetu.org.uk
Gofal
National Mental Health Charity
Telephone: 01656 647722
E-mail: centraloffice@gofalcymru.org.uk
www.gofalcymru.org.uk
National Help and information lines:
CALL: Community Advice and Listening line
0800 132 737
Samaritans
Free and confidential advice and support Tel. 08457 90 90 90
NHS Direct Wales
0845 4647
Telephone service provided by nurses giving confidential health care advice and information 24 hours a day
Mind Info line
provides a mental health information service
0845 766 0163
Childline
Free, 24-hour confidential helpline for young people to talk about any problem
0800 1111
Young Minds
020 7336 8445
www.youngminds.org.uk
Support for Children and Young People
Dr Mz
01267 222786
www.drmz.co.uk
Streets
Streets Youth Project
01269 596956
Carmarthenshire Children and Youth Association
Telephone 01554 757599
www.cycaonline.org
YoungMinds
Phone number : 020 7336 8445
Parents Information Service
0800 018 2138 Fax 020 7336 8446
Email address enquiries@youngminds.org.uk
Website http://www.youngminds.org.uk
The Children’s Commissioner is someone who speaks out and stands up for children and young people’s rights. Their free phone numbers and e mail are:
Tel 0808 801 1000
Text 80800 Start message with COM
Email: advice@childcomwales.org.uk
Menter Cwm Gwendraeth, Bywyd Da Youth Health Advice Service
01269 871600 or 07969 881 439
www.mentercwmgwendraeth.org
Statutory Services
/home/jeremy/Desktop/Carmarthenshire Mental Health Directory 2011.docx
Carmarthenshire County Council 0845 6580445
For information on services ………..www.carmarthenshire.gov.uk
Area Mental Health Teams
Carmarthen 01267 236017
Dinefwr 01269 595473
Llanelli 01554 772768
For information on assessments and how to access services and support
Social Care & Housing Complaints Officer 01267 228835
If you are not happy with your services
Care Standards Inspectorate for Wales (CSIW) 01267 223402
For a list of Social Services registered private and voluntary agencies
Carmarthenshire Local Health Board 01554 744400
Health Service Commissioner 02920 394621
NHS Trusts
Hywel Dda
01267 237481
Community Health Council
Carmarthen 01267 231384
Information on Bereavement:
The Compassionate Friends
Helpline: 08451 23 23 04 (every day 10am-4pm, 6.30-10pm)
E-mail: info@tcf.org.uk
Website: www.tcf.org.uk
The Child Bereavement Trust (CBT)
Tel: 01494 446 648
Information and Support Line: 0845 357 1000
E-mail: enquiries@childbereavement.org.uk
Website: www.childbereavement.org.uk
Cruse Bereavement Care
Helpline: 0870 167 1677 (Mon-Fri 9.30am-5pm)
E-mail (helpline): helpline@crusebereavementcare.org.uk
E-mail (general): info@crusebereavementcare.org.uk
Website: www.crusebereavementcare.org.uk
Bereavement Officer
West Wales General Hospital
01267 235151 ext. 2639
Carers
Carmarthenshire Carers Project
0300 0200 002
Phone for information, support, local groups and contacts and a quarterly newsletter for carers
Llanelli Carers Support Group
01554 756538
The group meets every month at the Coleshill Centre and are a branch of Carers Wales
Carers Wales
02920 811370
Informs and campaigns on carers issue;
Produces information leaflets free to carers
Carersline
0808 808 7777
Free national helpline for carers10am – 12pm: 2pm – 4pm Wed & Thurs.
Counselling
British Association for Counselling and Psychotherapy
Information line 0870 443 5219
www.bacp.co.uk
For information on private counsellors in your area
Carmarthenshire Counselling Service
01554 749747
A voluntary organisation with trained counsellors, offering individual counselling for adults over 18 through self referrals or through your GP
01554 749747
carmarthenshirecounselling@yahoo.co.uk
Churches Counselling Service in Wales 01437 764384
Offers help to anyone who feels that they need someone to talk to. Confidential, personal service offered by well trained and supervised counsellors
Relate 01267 236737
Samaritans 0845 790 9090
You can talk in confidence about any problem to a trained person
Seren, Charity offering counselling and support for Adult Survivors of Childhood Sexual Abuse: Tel 01239 711772 or 0845 456 1657
info@seren-wales.org.uk or www.seren-wales.org.uk
Alzheimer’s and Dementia
Alzheimer’s Society
National Helpline (Monday – Friday 8.30-6.30) 0845 300 0336
You can speak to trained helpline advisers who can offer information, support, guidance and referral to other organisations
www.alzheimers.org.uk
Alzheimer’s Society Carmarthenshire
Heol Parc Mawr
Crosshands Business Park
SA 17 5SS
Tel: 01269 845953
Mobiles: 07791 694677
07825 379515
Covering all of Carmarthenshire the service offers people diagnosed with dementia, and their families, information and support
Amman Valley Dementia Carers Support
01269 591787
Crossroads Caring for Carers
Telephone: 01267 220046
Telephone: 01554 74 44 21
www.crossroads.org.uk
Domestic Abuse
Women’s Aid
Community Information Centre in Llanelli, Carmarthen and Ammanford.
Tel: 01554 741212, 01267 234725, 01269 597474,
www.womensaid.co.uk
Dyfed/ Powys Police
www.dyfed.powys.police.co.uk
Tel: 01267 232000, 01554 772222, 01269 592222
Carmarthenshire Domestic Abuse Forum
Tel: 01269 597474
Hafan Cymru:
Tel: 01267 225555
www.hafancymru.co.uk
Family Mediation Service:
Tel: 01267 233123
National Domestic Abuse Helpline
0808 80 10 800 (8am-2pm/ 8pm- 2am Daily)
Samaritans offer confidential advice and information
08457 90 90 90
Information & Advice on Eating Disorders
BEAT
National Eating Disorders charity offering information and support.
0845 634 1414 (Adult) 0845 634 7650 (Youth)
fyp@b-eat.co.uk
www.b-eat.co.uk
Housing support
Shelter Cymru
The leading homelessness charity in Wales, which helps young people find safe and affordable housing. You can also talk to experts in housing and homelessness for free and in confidence at Shelter Line on 0808 800 4444 (8am-midnight every day)
www.sheltercymru.org.uk
Foundation Housing
01267 229583
central@foundationhousing.org.uk
www.foundationhousing.org.uk
Hafan Cymru
01267 225555
www.hafancymru.co.uk
Nightstop
01554 749336
nightstop@gwalia.com
www.nightstop-uk.org
Trothwy Cyf
01554 779050
www.trothwy.com
info@trothwy.com
Wallich Clifford
01554 780259
csp@wallichclifford.net
www.wallichclifford.com
Learning Disabilities
Autistic Society Wales
01792 815915
Contact for local groups and information
Mencap Family Adviser Service Carmarthen
01267 232256
Can provide information about learning disability and can answer questions about a range of issues such as how to locate clubs in the area, finding somewhere to live, and much more.
Mencap Cymru Helpline
0845 808 1111
Mencap Local Societies
Llanelli & District 01554 834974, 01554 832212
Can provide local support to people with learning disabilities and to their families
Mencap Welfare Benefits Adviser
01267 232256
Dedicated to helping people with learning disabilities and their families
Citizen Advocacy Service.
Carmarthenshire People First
01267 234635
Support agency for people with learning disabilities
Service for legal & financial advice
Citizen’s Advice Bureau
Free, confidential and independent advice service.
www.citizensadvice.org.uk
To get specific advice log onto www.adviceguide.org.uk and navigate to get answers to your queries and this should lead you to phone number of your local
Legal Services Commission
This is the organisation that assesses if you qualify for help with legal costs.
www.legalservices.gov.uk
Leaflet line 0845 3000 343 – leaflets are available from this organisation on a number of specific legal issues.
Nacro Cymru
This organisation works to help ex-offenders, disadvantaged people and deprived communities.
www.nacro.org.uk
Nacro Cymru helpline 01792 468400
National helpline 02075826500
Information on Obsessive Compulsive Disorders and Anxiety:
OCD Action
Information Line: 0845 390 6232, Office: 0870 360 6232
E-mail: info@ocdaction.org.uk
Website: www.ocdaction.org.uk
OCD-UK
Tel: 0870 126 9506 (24 hours)
E-mail: admin@ocduk.org
Website: www.ocduk.org
Anxiety Care
Helpline: 020 8478 3400 (Wed 10am-3pm)
Telephone: 020 8262 8891
E-mail: enquiries@anxietycare.org.uk
Website: www.anxietycare.org.uk
Obsessive Compulsive Disorder (OCD) in Children and Adolescents
Website http://psychology.iop.kcl.ac.uk/ocdkids
This website provides more information about OCD in children and adolescents and also contains advice for parents and health professionals.
OCD Information for Kids Under 10
http://psychology.iop.kcl.ac.uk/ocdkids/patients/Under-tens.aspx
Webpage full of helpful info presented alongside fun graphics especially for the under tens.
Things you need to know about OCD: Information for Young People
Physical Disability or Illness
Arthritis Care Helpline 0808 800 4050
RNIB Cymru (Royal National Institute for the Blind)…..02920 450440
Provides a wide range of services, including information on benefits, housing, holidays etc.
Cancer Information & Support Service (CISS) 01267 655025
Or visit www.cancerinformationorg.uk
Offers information and support to anyone affected by cancer – patient, relative or carer
Deaf and Hard of Hearing Wales Council 01443 485687
Minicom 01443 485686
Email………………………………………………………………..wcdeaf@freenet.co.uk
Diabetes Cymru 02920 668276
Contact for local groups and information
Disability Wales Helpline 0800 7316282
10am–1pm Monday and Friday
Epilepsy Cymru Helpline 08457 413774
Phone for information, support, local groups and contacts
Hearing Concern Helpdesk 08450 744600
Provides information on a wide range of issues
Multiple Sclerosis Helpline 0808 800 8000
Parkinson’s National Helpline 0808 800 0303
Contact for information on your nearest group 01443 404916
Information on Phobia’s
Anxiety Alliance
Helpline: 01926 851608 (Mon-Fri, 10am-4pm)
Website: www.anxietyalliance.org.uk
Help Overcome Panic Effects Ltd (H.O.P.E)
Helpline: 020 7729 9418 (Mon, Wed, Fri 10am-2pm; Tues 5pm-9pm; Thurs 10am-4.30pm)
E-mail (office): hope_centre@hotmail.com
E-mail (Anxiety problems): healinghope2@hotmail.com
Website: www.hopextra.com
H.O.P.E is dedicated to helping people with panic attacks, anxiety and agoraphobia and runs a Centre in East London.
Websites
AIRFRAID
Dedicated to help you with your fear of flying. Includes details of courses, books and products aimed at people who are afraid of flying.
Anxiety Disorder Education Program
www.nimh.nih.gov/publicat/anxiety.cfm
Has information about panic attacks, phobias and other anxiety disorders and treatments, plus links and contacts. Part of US National Institutes of Health website.
National Phobics Society
www.phobics-society.org.uk/info_agoraphobia.shtml
Info page specific to agoraphobia.
Panic Anxiety Hub
Australian site offering resources on dealing with panic attacks, anxiety and related matters.
The Royal College of Psychiatrists
www.rcpsych.ac.uk/mentalhealthinformation/mentalhealthproblems/
anxietyphobias/anxietyphobias.aspx
Leaflet describing what it feels like to have a phobia, how you can help yourself, and what other kinds of help are available
Information and Advice on Self Harm:
Carmarthenshire
Llanelli Mind: Tel 01554 752 751
Carmarthen Mind: Tel 01267 222990
Hafal: Phone: 01267 223365
National
The Basement Project provides support groups for those who have been abused as children and people who self-harm. These are free to individuals and funded by our work with professionals.
The Basement Project
PO Box 5
Abergavenny
NP7 5XW
01873 856524
http://www.basementproject.co.uk/
RecoverYourLife.com
Sihelp.co.uk
Virtual community where people with friends or relatives who harm themselves can find and give support.
Theopalproject.co.uk
Aims to help people who self harm ages 11 to 19. Resources are being extended to help 19 to 25 year olds
National Self Harm Network
NSHN
PO Box 7264
Nottingham
NG1 6WJ
Support & Advice for victims of Crime
Victim Support Carmarthenshire
01554 775187
Substance Misuse problems
PRISM (Dyfed)
Harm reduction based advice and counselling, cognitive behaviour therapy and access to other support agencies.
Open Access: Mon-Thurs 9am-5pm; Fri 9am-4.30pm.
Phone: main office (01267 231634) for referral to local office.
Under 18′s service (SUDDS): 01267 242021 (drug and alcohol advice).
Turning Point
A project supporting people recovering from alcohol misuse to help build up their life skills to get back into employment, training and to re-engage with their community
Telephone: 01554 746176
www.turning-point.co.uk
DAN (Drug and Alcohol national helpline); 0800 6335588
Sexual Health Services
Elizabeth Williams Clinic Llanelli, 01554 784701
Brynteg Surgery, Brynmawr Avenue, Ammanford ,
Phone: 01269 592498 during clinic times,
Phone 01554 784701 outside hours,
Information: 01267 227475.
Madog Suite:
West Wales General Hospital
Clinic: 01267 227 831
Information: 01267 227 475
Pond Street, Carmarthen 01267 227475
Family Planning and GUM Clinic
NHS Direct Wales
For information, advice and your nearest family planning clinic
Call 0845 4647 to speak to a registered nurse, www.nhsdirect.nhs.uk
Brooks Advisory Centre’s
A free confidential telephone helpline and online enquiry service for young people under 25 years old. Also provides details of your nearest Brooks centre.
0800 0185023, www.brook.org.uk
Family Planning Association Cymru
Advice and practical help on sexual health, planning a pregnancy, contraception and abortion
0845 310 1334
Monday-Friday 9.00am – 6.00pm, www.fpa.org.uk
Sexwise
Free confidential helpline for under 18s worried about sex and contraception. Can also provide details of your nearest clinic.
0800 28 29 30.
Sexual health direct , run by fpa, helpline 0845 122 8690 (Monday to Friday 9am–6pm)
Confidential information and advice on contraception and sexual health and details of family planning and sexual health clinics.
HIV and AIDS
Information and confidential advice is available from the following places:
National Aids Trust
020 7814 6767
Terrence Higgins Trust (THT) Cymru
0845 12 21 200
Money Matters and Benefits
Benefit Enquiry Line 0800 441 144
For callers with a text phone 0800 24 33 55
For help with completing benefit claim forms
Carers Allowance Unit
Can answer any questions you may have about claiming and receiving Carers Allowance
Disability Living Allowance & Attendance Allowance
To request a form to claim AA or DLA 0800 822 200
Pensions Service Enquiry Line 0800 882 200
Social Security….for local office see BT directory under Jobcentre Plus
Age Concern Cymru 02920 371566
Age Concern Sir Gâr 01554 784080
CATCH UP 01554 776850
Information centre providing advice for older and disabled
People on benefits issues
Inland Revenue (Tax)
Helpline 0845 3021471
Carers Wales 02920 811370
Legal Matters
Public Guardianship Office 0845 330 2900
If the person you care for cannot make their own decisions, or may not be able to in the future, they may be able to nominate someone to make decisions for them (by giving them Power of Attorney), or the Court of Protection can make decisions on their behalf. www.guardianship.gov.uk
The Patients Association 02920 371566
For more information about Advance. Care Planning
Citizens Advice Bureaux
Ammanford 01269 591091
Carmarthen 01267 234488
Llanelli 01554 759626
Disability Law Service 02077 919800
Age Concern Cymru 02920 371566
Mencap Cymru 02920 747588
Help the Aged Cymru 02920 346550
Counsel and Care Advice Line Lo-call rate 10-12.30 0845 3007585
Provides information for older people and carers
Counsel and Care Advice Line 0845 3007585
Other:
Missing Persons Message Home Helpline
Freephone 0808 800 70 70 (24 hours a day)
Helping young people that have runaway to get messages home and find accommodation
www.missingpersons.org/runawayhelpline/
WRVS 01267 290455
For information on Country Cars service
Page last modified: Wed 15th June 2011